Lync 2013 notifications

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win 10 tech preview enterprise (gb)

i've noticed taskbar notifications continue to display new lync messages conversations when there are none (the last message related conversation history being saved) - if click in window , out of stays highlighted orange in conversations view list of unread conversations update correctly.

hi,

i have installed lync basic 2013 on windows 10 tech preview, , there no such issue.

first, if office 2013 installed lync, suggest test standalone version of lync 2013 see if can works fine:

32bit:

http://www.microsoft.com/en-in/download/details.aspx?id=35451

64bit:

http://www.microsoft.com/en-in/download/details.aspx?id=35450

this issue can caused corrupted catch file or missing updates.

you can try clear catch file lync see what’s going on:

how clear lync temporary cache files

https://www.cosocommunity.com/hc/en-us/articles/200887737-how-to-clear-lync-temporary-cache-files

make sure latest updates lync installed:

october 2014 update lync 2013 (kb2889929)

http://support2.microsoft.com/kb/2889929

if issue still persists, please collect log file of lync our research:

client-side logging , diagnostics

http://technet.microsoft.com/en-us/library/gg195661(v=ocs.14).aspx

please upload them file sharing service onedrive or "rapidshare" , put link them in reply.

kate li
technet community support



Windows 10 Insider Preview  >  Windows 10 Insider Preview General



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