New print driver impacted existing printers - why?

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hi friends,

today added new driver our print server have done many times before, time in adding new driver, other printers of same manufacturer (canon) stopped working, device on everyone's computer showing "driver update needed".

the new driver idv-adv c5250. printers stopped working c5051's. driver added @ point, no other action taken, driver not used printer (hardware hasn't arrived yet) simple step of adding new driver in preparation new printer causes major issue.

to resolve on windows server 2008 r2 print server, selected 1 of existing canon printers , set driver new driver added. of course did not work setting driver did resolve issue... kind of. users required delete , re-add printer(s) on computers. can see not popular fault.

although resolved it, want understand why occurred. can help? need make sure doesn't happen again. thought maybe printer isolation might can't set driver isolated until after it's added can you?

thanks.

hi norton_san,

based on description, understand add new driver idv-adv c5250 in printer server. however, operation affected other c5051 printers (stop working). if misunderstand, please don’t hesitate let me know.

when administrator updates printer driver on shared print server, point , print feature automatically updates printer drivers print server client computer. printers may share driver files across several printer models or across family of printers. update 1 of these shared driver files cause client computers update drivers device depends on updated files.

hope helps.

best regards,

justin gu



Windows Server  >  Print/Fax



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