Allowing Help Desk The Ability To Delete Print Jobs

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hi,

currently our desk requesting have access our server 2003 sp2 print server. want ability delete print jobs stuck in various queues. take manage documents permissions correct permissions grant @ printer level. have recommendations on permissions? best way desk connect, using mmc console remotely connect? other recommendations. there 3rd party software has used in past or more advanced features well?

thanks,

 

mark morowczynski|mcse 2003:messaging, security|mcitp: enterprise support|mcts:windows mobile admin|security+|http://almostdailytech.com

correct. manage documents printer permission need desk able delete print jobs. easiest way can think have them connect through windows explorer. if connect via unc path (ie \\printserver) can right click on given printer share , choose open manage queue.


Windows Server  >  Print/Fax



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