Event ID: 32090 The following error occurred: 4. Number of Recipients: 7

we have been faxing sbs 2003 on year no problems.

installed 4 port modem card.
recently if fax more 1 person not spool windows fax queue.

the server event error :

 

the fax not submitted successfully.

 

 the following error occurred: 4.

 this error code indicates cause of error.

 

 sender machine name: \\xxxxx.

 sender user name: xxx.

 sender name: xxxxxxxx.

 number of recipients: 7.

 

event id: 32090

microsoft fax

outbound

 

this has never been problem. thing has changed

microsoft update kb955706

 

please advise

thanks

thanks update.

based on research, may try following 2 methods.

method 1: install hotfix

http://support.microsoft.com/default.aspx/kb/933804/en-us 


method 2: reinstall fax component on sbs

 

a. rename keys , files below *.old

 

1) hkey_local_machine\software\microsoft\fax

2) hkey_local_machine\system\currentcontrolset\services\fax 

3) c:\program files\microsoft windows small business server\fax

4) ''sbsmis-fax.log'' file under ''c:\program files\microsoft integration\windows small business server 2003\logs''.

5) ''sbsmsi-faxcfg.log'' file under ''c:\program files\microsoft integration\windows small business server 2003\logs''.

6) ''faxsetup.log'' file under ''c:\windows\''.

 

b. delete following registry keys:

 

hklm/software/microsoft/windows/currentversion/telephony/country list

hklm/software/microsoft/windows/currentversion/telephony/locations registry keys

 

c. access add/remove programs, add/remove windows components, uncheck ''fax services'' uninstall it.

 

d. once uninstalled, access add/remove programs reinstall it.

 

e. then, access ''add/remove programs again'', time, click ''change/remove'' on ''windows small business server 2003'' item:

 

1) click ''next'' on ''microsoft windows small business server setup'' page.

2) click ''next'' on ''windows configuration'' page.

 

note: states ''this take approximately 30 minutes'', referring total time take in first sbs component installation. task such remove specific component, take couple of minutes.

 

3) now, in ''component selection'' page, choose ''remove' before ''fax services'' item.

4) click ''next'', , click ''next'' again confirm ''component summary''. prompted insert sbs setup disc 1. , follow guide finish reinstallation.

 

f. once removal process completed, access ''windows small business server setup'' again in ''add/remove programs'', proceed ''component selection'' page, , choose ''install'' ''fax services'' item reinstall fax service.

 

Windows Server  >  Print/Fax