RemoteApp and Desktop Connection from W7/W8 computer to Virtual Desktop gives black screen

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hi,

i have setup collection of w7 , w8 virtual desktops using windows server 2012. on w7 , w8 client machines, set remoteapp , desktop connection virtual desktops via rdwebaccess server. after connect, black background. same problem both w7 , w8 virtual desktops. have tried on different client computers , result same. unlike "remote desktop connection", "remoteapp , desktop connection" not have options check allow "desktop background". know how resolve issue?

thanks,

andrew

hi,

did find error\event id during issue?

does happen user profile?
try check login different user profile, see issue still persists.

which rdp version using windows 7?
if it’s lower version try increase rdp version better result.

also refer solution of b.stromberg this article (already provided by cguan) add users in authenticated group , there kb article that. please go through carefully.

hope issue!
thanks.



Windows Server  >  Windows Server 2012 General



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