Clear / Remove User Enabled RemoteApp 'Hot Key' Settings?

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we seem having *strange* user issue [windows 7 professional, sp1] remoteapp application [remoteapp 6.1]; when user (and user) in application, presses 'u' character on keyboard (not ctrl-u, shift-u, windows-u, or alt-u) 'ease of access center' window pops preventing user typing anything?

i'm guessing user may have (likely accident) held down ctrl key (or other key), initiating user defined keyboard mapping?  does sound possibility?  more importantly, suggestions on how correct issue?

thanks reading...

server: windows 2008 r2, remoteapp 6.1

resolved: 2014-10-05





hi,

thank posting in windows server forum.

can please reinstall application , check result?
issue occurs single user or multiple users?

description seems accessing remoteapp on windows mobile, please correct me if misunderstand. , if using remoteapp on windows 7 through server 2008 r2 suggest upgrade client rdp version rdp 8.1 better functionality , verify whether issue resolved.

hope helps!

thanks.

dharmesh solanki

technet community support



Windows Server  >  Remote Desktop Services (Terminal Services)



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