Remote Desktop services 2012R2

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hi all,

occasionally have users on our rds farm have "frozen" session in rdsh. fact in same server not got issue. sessions stuck on windows 2012 welcome windows.

as administrator of solution, i'm not able reset, log off, or disconnect session using remote desktop services manager.  way can resolve issue reboot rds server or service on remote rdsh. solution means users on server have disconnected. ve checked on remote desktop session host, on gateway , on broker's event log there nothing.

i found in other technet possible kill "end process" remote user's session id : winlogon.exe , crss.exe in remote desktop services manager. guess option possible in old version of rds because can not find option in rds 2012.

so, i'd know how solve 2 issue:

- stuck session on rdsh : welcome windows

- disconnect user session remote desktop services manager console.

thanks lot help


hi,

are able end problematic session via task manager under users tab?

please ensure windows systems patched.

best regards,
amy

please remember mark replies answers if , un-mark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.



Windows Server  >  Remote Desktop Services (Terminal Services)



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