Client is unable to perform scan with error WARNING: GetConfig failure, error=0x80244022, soap client error = 10, soap error code = 0, HTTP status code = 503

i've browsed forum (and net) extensively i'll include things attempted not receive suggestions mentioned in other posts.  i'm attempting switch clients separate wsus environment integrated environment of sccm 2012 , wsus.  new wsus server server 2008 r2.  wsus website on port 8530.  after removing group policies clients , enabling software updates feature of sccm clients clients reporting in windowsupdate.log file following items

pt++++++++++++++++++++++ pt:synchronizing server updates +++++++++++++++++++

pt +serviceid={guid}, server url=http://fqdnofnewwsusserver:8530/clientwebservice/client.asmx

ptwarning:getconfig failure, error=0x80244022, soap client error = 10, soap error code = 0, http status code = 503

ptwarning:pterror: 0x80244022

ptwarning:getconfig_withrecovery failed: 0x80244022

ptwarning:refreshconfig failed: 0x80244022

ptwarning:refreshptstate failed: 0x80244022

ptwarning:sync of updates: 0x80244022

ptwarning:syncserverupdatesinternal failed: 0x80244022

agent *warning: failed synchronize, error = 0x80244022

agent *warning: exit code = 0x80244022

agent***************

agent** end ** agent: finding updates [callerid=ccmexec]

agent***************

agentwarning: wu client failed searching update error 0x80244022

the output netsh winhttp show proxy direct access (no proxy server).

the output wsus client diagnostic tool is

checking machine state

     checking admin rights run tool - pass

     automatic updates service running - pass

     background intelligent transfer service running - pass

     wuaueng.dll version 7.5.7601.17514 - pass

          version wsus 2.0

checking au settings

     au option 1 : disabled - pass

          option control panel

checking proxy configuration

     checking winhttp local machine proxy settings - pass

          winhttp local machine access type

                (direct connection)

          winhttp local machine proxy - none

          winhttp local machine proxybypass - none

     checking user ie proxy settings - pass

          user ie proxy - none

          user ie proxybypass - none

          user ie autoconfig url proxy - none

          user ie autodetect

          autodetect in use

checking connection wsus/sus server

          wuserver=http://fqdnofnewwsusserver:8530

          wustatusserver=http://fqdnofnewwsusserver:8530

     usewuserver enabled - pass

verifywuserverurl() failed hr=0x801901f7

no error description found

i know supposed see following 2 lines of output when working

connection server - pass

selfupdate folder present - pass

the client can resolve wsus server via dns correctly.  on client can browse http://fqdnofnewwsusserver:8530/selfupdate/iuident.cab , download file successfully.  can browse http://fqdnofnewwsusserver:8530/simpleauthwebservice/simpleauth.asmx , presented page of 2 hyperlinks, getauthorizationcookie , ping.  can telnet server client on port 8530.

all of virtual directories under wsus administration website except apiremoting30 directory have anonymous authentication enabled using account iusr.  apiremoting30 directory has windows authentication enabled using negotiate , ntlm providers.

firewalls not present or active on clients or server.  know error code wsus client diag tool refers server overloaded i've checked , there plenty of resources available.  i've checked wsuspool application pool started

does have other suggestions?

the client running isa server 2006 in environment.  have verified accessing wsus server via ip, netbios name , lowercase fqdn name work successfully.  try uppercase fqdn name ( sccm 2012 creates in registry ) client can no longer communicate wsus server.  have no experience in isa server client has stated if in isa server management console he creates item in uppercase, in resulting wpad.dat file client receives, entry shown in lowercase.  if has experience isa server 2006 , knows how have type of internal traffic bypass proxy server ( when client uses uppercase fqdn name ) i'm open suggestions.

the combinations of isa2006, wpad, , propensity of configmgr use fqdns kinda makes configmgr issue now. suggest inquiring in configmgr 2007 software updates forum how others might have addressed issue.

i still vote configuring gpo force url simple host name , done it. :-)

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lawrence garvin, m.s., mcitp:ea, mcdba, mcsa
solarwinds head geek
microsoft mvp - software distribution (2005-2012)
mvp profile: http://mvp.support.microsoft.com/profile/lawrence.garvin

Windows Server  >  WSUS