Help with issue relating to secuity update KB941693 on Windows Server 2003


couple months ago, microsoft released update kb941693 (ms08-025: vulnerability in windows kernel allow elevation of privilege). after installation, every windows 2003 server i manage no longer allows excel 97 users save excel files them. users of later versions of excel appear unaffected, through unfortuntely office 97 our office workhorse. (also, far can tell, word 97 files save fine.) when attempting save file, users are presented long pause , microsoft excel error window stating, "save not completed. file rename failed. retry?" they were given option retry or cancel, , have cancel , save file locally until removed update kb941693 server. result of failed save, excel dumps randomly named, extensionless temp file in same server directory excel file. have not seen reporting issue anywhere, , have been looking on , off while now. issue repeatable accross every windows 2003 server , have not seen listed under "known issues security update". is else experiencing same issue, know if there fix this, , if not, whether there ever one, or if microsoft knows this? if can me this, appreciated. i'm stumped on one. i've ignored update now, afraid rolled sp3 (assuming there one) , i'll out of luck ever trying install future service pack. 1 last thing, there users of older windows application (that, believe, utiliizes old version of foxpro) runs out of network share had save issues @ time, seemed go away after uninstalling update in question.

hi sean,

 

according symptom, seems there compatibility issues between excel 97 , new security update. checked our knowledge base; however, did not find related reports.

 

as extended hotfix support office 97 ended on februry 28, 2002 , microsoft assisted supported ended on january 16, 2004, sorry there not hotfix support office 97 now. increased security , reliability, suggest upgrading latest version of office , install latest service pack possible. in way, better support , utilize new , exciting features included in new version of office. thank understanding.

 

http://support.microsoft.com/lifecycle/?p1=2507


laura zhang - msft


Windows Server  >  Security



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