printer installation problem

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we had installed hp laser jet 1020 printer on win xp pro sp3 32bit , shared it. able print xp clients unable print windows7 pro 32bit installed using add printer - local printer attached computer - create new port - local port - \\computername\printersharename after win7 users able print sometime after sometime same thing happens unable print.

then tried install printer through other ways. example - 1)add printer - network printer or printer attached computer - find printer in directory   2) add printer -  network printer or printer attached computer - connect printer (or browse printer....) - selecting printer.. 3) using unc path start - run - \\computername or ip add - shows shared printer right click , connect.   failed install printer showing error "print processor not exist".

please provide guidance on issue.

hi,

thanks post.

please check below thread. hope helps.

can't install network printer on windows 7
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/cant-install-network-printer-on-windows-7/d04e7461-e495-499d-80da-bdc04d5e3167

best regards,
aiden

 

aiden cao
technet community support



Windows Server  >  Print/Fax



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