"Connecting to Printer" in Outlook 2010 sends message window to back.

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i have client experiencing peculiar issue in outlook 2010 occurs when particular brother printers set default. hl-4140cn or mfc-9460cdn

if within outlook open message window click on file | print brief message "connecting printer" main outlook window comes front, obscuring email message window displays print preview , options. it's possible switch , print it's nuisance , confusing users.

situation appears intermittent. "connecting printer" message not appear , in case peculiar behaviour doesn't appear.

don't know changes require "connecting printer" message know can removed changing default third printer in office, mfc-9440cn or switching printer driver br-script version.

ideas or suggestions?

hi,

did use same user account logon client computer , check whether still encounter same issue? please refer following thread , check if can you.

outlook - email minimises when go file > print

ài know can removed changing default third printer in office, mfc-9440cn or switching printer driver br-script version.

based on description, issue can solved switching printer driver. there seems has issue in printer driver. please check if latest printer drivers need installed. suggest should install driver remove "connecting printer" message, check if issue occurred again.

if misunderstand or update, please don’t hesitate let me know.

hope helps.

best regards,

justin gu

please remember mark replies answers if , unmark them if provide no help. if have feedback technet support, contact tnmff@microsoft.com.



Windows Server  >  Print/Fax



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